Terms & Conditions

The purpose of this document is to provide clarity on the terms & conditions under which bookings are made. By making a Booking the Guest agrees to the terms and conditions contained within this document.

The management reserves the right to amend or add to these policies at any time and without prior notice.

1) Prices.

a) The Management reserves the right to determine and vary the price of Holidays.
b) When a Booking has been made the price becomes agreed and fixed for the duration of the Holiday.
c) The Management may vary the prices of all other goods or services provided by the hotel at any time and without prior notice.

2) Payment.

a) Payment may be made by cash, cheque or credit/debit cards. All outstanding accommodation charges should be paid for upon arrival, unless otherwise agreed by the management.
b) Credit card transactions are handled by a third party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
c) Guests are required to pay for extras such as food and beverages or any room service at the time of requesting such extras. Breakfast is included in the price of the holiday.

3) Cancellations and Amendments to Bookings.

a) Changes to bookings must be made by telephoning 01253 352851.
b) The Management will make every effort to accommodate amendments to a booking. Guests are strongly advised to take out holiday insurance to cover the cost of cancellation charges.
c) Bookings cancelled 28 days or more prior to the start of a holiday will not be subject to any charge. Deposits are not refundable under any circumstances.
d) Bookings cancelled over 7 days but less than 28 days prior will be subject to a charge equivalent to the cost of the first two days holiday.
e) Bookings cancelled within 7 days prior will be subject to a charge equivalent to the cost of the first four days of holiday.
f) If you cancel within 48 hours prior this will incur the full cost of the holiday.
g) Cancellation charges will be payable to the hotel immediately. W
here a booking has been secured by credit/debit card, cancellation charges will be made to that card.
h) A booking is not confirmed until a deposit has been paid and received.

4) Non-Arrival.

a) It is advisable that guests notify the management of any problem or potential problem with their travel in connection with the booking. In this case the management will hold open the accommodation. Where a guest does not arrive for their holiday this shall be regarded as a cancellation.
b) Where a guest fails to arrive for the start of their holiday and no prior notification is received, we may re-let the accommodation following 24 hours of the non-arrival.
c) Where a guest chooses to leave prior to the completion of their booking, there will be no refunds.

5) Other Information.

a) Check-in time is no earlier than 2pm and Check-out time is no later than 10am.
b) Any damage caused by guests to property must be paid for prior to departure. Any damage found to have been caused by a guest would be charged to the credit/debit card.
c) No pets (other than assistance or guide dogs) are allowed.
d) Guests may only receive visitors by prior agreement of the management.
e) Playing musical instruments, Radios and televisions should be kept at a level, which is inaudible to other guests.
f) The management reserves the right to terminate any holiday if it believes that a guest has failed to observe any of these terms & conditions, common law or reasonable moral or social conventions. No refunds will be given and the guest will be liable for any damage to the fabric, furniture and fittings.
g) No responsibility will be taken for accident or injury resulting from the guest’s negligence.
h) All reservations are subject to availability, we are unable to guarantee allocation to certain rooms, but will wherever possible try to accommodate any such requests.

Access Statement

We do not have a lift.
Own car park.
Street parking-no restrictions.
1 step into front entrance.
Porter services available.
3 storey house.
1st floor bedrooms 15 steps.
2nd floor extra 15 steps.
All rooms en-suite (showers).
Well lit corridors.
Service dogs welcome.
Mobile network - good.
Task lighting available.
Room service available.
Table service in restaurant.
Wheelchair hire locally.
Bus/Tram stop only 50yds-20 minutes walk to Blackpool centre
Taxi pick up at front door to order.
Bus/Train station 5 minutes drive - 20 minutes walk
Bus/Train station pick up on request (small charge)
1 step to outside front sitting area.
Ground floor facilities - guest lounge, restaurant, reception.
Owner/Occupier on hand 24 hours. Bell at reception to contact.